MTN Ghana Breaks Silence On Suspension Of Data Zone Bundle

MTN Ghana Breaks Silence On Suspension Of Data Zone Bundle

After days of agitation by customers, Scancom Plc (MTN Ghana) has officially broken its silence on the current state of MTN Zone bundle offers.

According to the market leader in Ghana, it has suspended the MTN Data Zone bundle effective April 5.

This was officially announced in a press release on Wednesday, April 12, 2023.

MTN, therefore, apologized to its customers for the move.

“To our cherished customers for limiting our communications on this matter to service activation channels only,” parts of the statement read.

Explaining the reason behind the suspension of the data offer which was widely used by its customers, MTN through the press statement noted that “the suspension of the innovative Data Zone bundle is due to a review of the bundle offer in line with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020, not to be the lowest priced on any offer in the industry.”

However, MTN disclosed that it is currently engaging and collaborating with the Regulator, as they seek alignment on a revised Data Zone bundle to be reinstated as soon as possible.

“We will notify you in due course of further developments,” the statement added.

MTN Ghana reassured its customers that it would continue to roll out innovative and affordable products and services for their benefit.

Data Zone bundle is an innovation by MTN Ghana that gives customers a 1-day validity bundle at discounted rates at the point of purchase. Subscription is through the Short Code 135.

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