Fan Milk Apologizes & Recalls Fan Yogo Batches Following Widespread Customer Complaints

Fan Milk Apologizes & Recalls Fan Yogo Batches Following Widespread Customer Complaints

After customers raised concerns about certain products of Fan Milk Ghana, the company has recalled some batches of the product.

Many consumers who have recently purchased Fan Yogo have taken to social media about the abnormal texture of the product prompting the company’s action.

In a statement released by Fan Milk Plc, the company admitted the change in the texture of the product attributing the cause to a change in their source of starch and how the products were handled.

“The root cause identified on the recent quality issue on FanYogo is due to both a recent change in our starch source and variations in handling”, a statement from FanMilk PLC disclosed.

The company further stated that despite the unusual change in the texture, the products are safe for consumption.

“Importantly, our expert team has confirmed that the above batches are safe for consumption. In addition, we engaged the Food Research Institute (FRI) to conduct an independent test which also confirmed that despite the variation in texture, the product is still safe to consume.” the statement added.

Although the batches are said to be safe for consumption, the company is asking customers who find any of the batch numbers in question on the market to return them to the following Fan Milk Depots for a replacement.

  1. Anointed Steve Enterprise, Kumasi
  2. Dapaduk Ventures, Tamale
  3. Eve-Asa Company Limited, Kasoa
  4. Bubbles Ladies Gh. Limites, Spintex
  5. Little Stars Delight, Kwabenya

“We fully acknowledge that these batches do not meet the great product experience we are known for. Our dedicated team of experts in our laboratories have conducted comprehensive tests on the batches to investigate the cause of the problem to prevent it from happening again”, the statement added.

Meanwhile, Fan Milk PLC is engaging the Food and Drugs Authority as regulator to resolve the matter.

Find below the affected batches:

011023022, 011023120, 011223664, 031123385,

031123408, 031123414, 031123429, 031123438,

051123442, 061123453, 141023223, 161123572,

181123530, 181123537, 181123587, 231123590,

231123596, 231123625, 231123890, 251123611,

251123614, 251123616, 251123622, 251123628,

261123633, 261123635, 261123636, 261123638

Read the full statement below; 

 

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